MONITOR YOUR AGENT

Real-Time Monitoring and Error Tracking for AI Agents

Get alerts when your agent silently fails. Get alerts when tools start failing. Detect and visualize abnormal trajectories. Get alerts when users complain. Get alerts when your agent refuses a request. See how new models behave in production. Check if the feature flag solved the issue.

The problem

Agents fail silently.

Evals are great for catching regressions you already know about. But your worst issues are the ones you haven't imagined yet. Users ask things you never anticipated. Tools fail in ways you never tested. Your agent gets stuck in loops that never showed up in your test set.

The real test is production. You need visibility into what your agent is actually doing, across every conversation, so you can find the problems you didn't know to look for.

“If you're building an agent, I recommend looking into Raindrop for monitoring. We use it.”
Amjad Masad
CEO, Replit

Real-time alerts in Slack

Every issue, surfaced automatically.

  1. New hallucination pattern — agent citing a return policy that doesn't exist.
    Frequency: 47 occurrences in the last 6 hours Sample: "You can return any item within 90 days for a full refund" — policy is 30 days, exchanges only

  2. Infinite loop detected — agent asked user for their order number 8 times in a row.
    Affected: 14 conversations in the last 3 hours Sample: "I already told you it's #4829! Why do you keep asking?"

  3. Tool failure spike — createBooking failing with 429 rate limit errors.
    Error rate: 73% of calls failing (baseline: <1%)
    Impact: Agent telling users "booking confirmed" when it actually failed

  4. p95 latency of webSearch tool spiked to 300s (baseline: 14s)

  5. Context loss pattern — agent forgetting user details mid-conversation after tool calls.
    Pattern: Occurs after searchKB calls when context window exceeds 12k tokens
    Sample: "I just told you my name is Sarah, why are you asking again?"

  6. Unexpected refusal spike — agent refusing valid requests about account cancellation.
    Frequency: 31 refusals in 4 hours (normally ~2/day)
    Likely cause: System prompt update at 9 AM over-restricted cancellation flows

How it works

From detection to resolution.

Raindrop monitors every agent interaction and flags problems the moment they appear — before your users report them.

Issues surface automatically.

  • Agent hallucinated a refund policy that doesn't exist
  • Agent stuck in a 12-turn loop asking for the same info
  • Tool call to payments API failing silently
  • Agent refused a valid customer request

See exactly what went wrong.

Every alert links directly to a step-by-step trace. See the full conversation, every tool call, every decision — pinpoint exactly where it went off the rails.

Monitor any behavior you can describe.

Define what matters in plain language. Raindrop starts monitoring it instantly — no code changes, no deploys.

Prove that your fix actually worked.

Run experiments to compare models, prompts, and configurations against real production traffic. Ship with confidence.

Security

Enterprise-grade security.

Your data deserves world-class security. We are committed to keeping your data safe with advanced privacy controls.

PII Guard

Customized PII Redaction that maintains visibility without compromising privacy. Our AI models automatically strip PII from data the moment it hits our servers, ensuring your sensitive customer information never leaves your control.

SOC 2 Compliant

Raindrop has achieved SOC 2 Type II compliance. Learn what our SOC 2 certification means for you and how we keep your data safe.

Who uses Raindrop.

AI Engineers

Debug agent failures with step-by-step traces. Find the root cause in minutes, not days. Run experiments to prove your fix works.

Product Managers

See how users actually interact with your agent. Track satisfaction, spot trends, and prioritize the issues that matter most.

QA & Support

Investigate user complaints with full conversation context. Reproduce issues instantly instead of asking users to explain what happened.

Engineering Leads

Get daily digests of agent health. Know if things are getting better or worse without digging through dashboards.

Founders & CTOs

Ship AI features with confidence. Know your agent is working before your users tell you it isn't.

DevOps & Platform

Monitor tool latency, error rates, and API failures across your agent stack. Get alerted before it becomes an outage.

Pricing

Get started for free.

Start with a free trial. Upgrade as you grow.

Starter

14 DAY FREE TRIAL
$65/mo
$0.001 / interaction

  • Issue Detection
  • Slack Notifications
  • Signals (Thumbs Up/Down)
  • Search
  • User Tracking

Pro

$350/mo
$0.0007 / interaction

  • Everything in Starter
  • Deep Research
  • Experimentation Platform
  • Topic Clustering
  • Custom Topics/Issues
  • Tracing
  • Semantic Search

Enterprise

Contact Us
Custom Pricing

  • Everything in Pro
  • Custom Alerts
  • Custom Integrations
  • SSO Login
  • Edge‑PII Redaction
  • Priority Support
  • SLA Guarantees

Have special requirements or need a custom deployment? Contact our team.